Meet the Team


Darlene Cathey | Credit Analyst

Originally from Minnesota, Darlene Cathey is a highly valued Credit Analyst with Neo Home Loans powered by Better Mortgage. She brings extensive mortgage-industry experience, including previous roles as a Loan Processor and Loan Coordinator, and has supported top-producing loan officers and high-volume mortgage teams. In her current role, Darlene carefully reviews credit, income, assets and supporting documentation to identify potential challenges early, help create a clear path forward for borrowers and supports the lending team in structuring strong, well-prepared loan files. Known for her attention to detail, resourcefulness and proactive communication, she is a trusted teammate who works diligently to help clients move confidently toward homeownership.
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Ryan Walsh |  Loan Specialist

With more than 20 years of experience in the mortgage industry, Ryan Walsh brings a strong background in processing, operations, originations and supporting top-producing loan officers. As a Loan Specialist with Neo Home Loans powered by Better Mortgage, she helps provide an exceptional client experience, supports the team throughout the loan process and develops systems that keep communication, documentation and important milestones moving forward. Ryan’s experience, organization and commitment to service make her a valuable resource for our clients, partners and team.
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Gabriel Nunez | Mortgage Advisor

Gabriel Nunez is a Mortgage Advisor with The Merrill Team at Neo Home Loans powered by Better, dedicated to helping individuals and families achieve homeownership through personalized guidance and exceptional service. He works with first-time homebuyers, move-up buyers, and families exploring financing solutions, taking pride in making the mortgage process simple, transparent, and stress-free. Known for his strong communication, client-focused approach, and commitment to building lasting relationships, Gabriel strives to ensure every borrower feels informed and confident from application through closing. Passionate about serving his community, he is committed to helping clients build long-term wealth through homeownership while delivering an outstanding lending experience.